Campus Launches Multiple Resources to Support Working and Teaching from Home The University has launched multiple resources to assist in the move to a fully online environment for teaching and working. With so many resources coming on line, it can be confusing to know where to turn. ETS has compiled a portal page of the latest information on available campus (DIT and TLTC) resources to assist with both hardware, software, and training needs:
Educational Technology Services (ETS) provides technology assistance to the College of Education at the University of Maryland. It is our mission to provide an infrastructure of technology hardware, software and support that allows College faculty and staff to experience a seamless integration of technology into their teaching and administrative duties.
Our committed team is here to provide:
First-tier assistance with our computer labs, technology classrooms, and circulating equipment in the Benjamin Building through our Technology Desk.
Desktop support by specialized technicians who respond to trouble tickets in the college for faculty and staff computers, printers, and other IT issues.
Training and support with integrating technology into teaching and learning. This includes faculty training via synchronous and asynchronous learning tools.
Training and support for our content management system (CMS - currently Drupal), maintenance of the college web site infrastructure and CMS modules, and management of CMS access.
Liaising with central IT (DIT) on enterprise systems support and specialized requests, College advocacy, campus initiatives, and other issues as appropriate.